COVID-19

COVID-19

September 22, 2020

Dear Friends & Family of Light of Hearts Villa,

Happy Fall! As we enter into another season during this pandemic, we are grateful for the continued health and safety of our residents and staff. Still to this date, we have only had three positive COVID-19 cases at Light of Hearts Villa, all cases were staff members who have all recovered. We are continuing to be diligent in our safety and sanitation protocols, including extensive cleaning, mask-wearing, enforcing social distancing and much more.

As cold weather approaches, we are awaiting Governor DeWine’s announcements on indoor visitation at assisted living organizations and how they will need to be conducted. We have begun discussing and planning what this will look like at our facility and we will keep you updated as these plans take place.

We have also received word from the Ohio Assisted Living Association (OALA) that the state has approved regular COVID-19 testing for assisted living staff members. Once the schedule is confirmed, we will begin testing and then we will be required to test every staff member every two weeks. We will keep you all updated as we take these next steps to ensure we remain safe and free of COVID-19.

We are also continuing to work towards our dining hall opening for our residents. We acknowledge this is an important socialization aspect of their lives, and we want to allow this to happen in a safe and socially distanced manner. We have crafted a plan to allow for dining together on Thanksgiving and Christmas holidays in the Activity Center, where we can safely socially distance the tables. We are working through the barriers of how to transition all of our residents into the dining area with the elevators and maintaining distance from each other. We will have more updates in the weeks to come.

On another note, we have also decorated for the autumn season, just ended an incredible week of celebration for National Assisted Living Week, and are gearing up for our upcoming virtual event, Forever Remember.

Reminder – the online auction/raffle portion of the event goes live on Wednesday, October 7 so login to event.gives/foreverremember for all of your event details! There are many unique and exciting prizes you can bid on, purchase a raffle ticket for, or just donate the typical amount you may have spent to attend Fall Fest in the past! This year, more than ever, as we navigate the world of virtual fundraising, your support means the world. If you have any questions at all, please contact our Development Manager Amy Huntley at amy.huntley@lightofheartsvilla.org or 440-232-1991 ext. 524.

We are so grateful for a community who goes the extra mile for us when we need it – thank you for being our prayer warriors and supporters when we need it most.

All my gratitude,
Breanne Cavileer, LNHA, CDP
Executive Director

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August 18, 2020 - Monthly Update

Dear Friends & Family of Light of Hearts Villa,

We come to you with another monthly update! Our residents are thrilled that our salon is open again and are feeling more like themselves with their new hair-dos, increased sizes of group activities, our live-streamed chapel services, and more shade and socially distant relaxation areas on the patio.

To date, since the beginning of the pandemic 6 months ago, we have had three positive COVID-19 cases at Light of Hearts Villa. All cases were staff members who have all recovered and we still have not had any positive cases in our residents, nor is anyone experiencing symptoms of the virus. We are continuing to do everything we can to keep our community safe.

We urge you to continue to take advantage of our visitation set-up. The current structure, visiting through the glass door, allows both you and your loved one to be mask-free, enjoy a private visit and our noise-cancelling headphones allows your loved one to hear your every word. We have an internal team that meets weekly to discuss our COVID-19 policies and we are consistently working on ways we can make our residents feel good and stay safe.

Additionally, we are still working on a plan to safely open our dining hall for even more social interaction for our residents and will keep you updated as these plans progress. We have also been preparing to celebrate National Assisted Living Week in September by doing something fun for our staff and residents.

In the next few weeks, you will receive a mailing with information on our virtual fundraiser, Forever Remember, which be held on Thursday, November 12 from 12 – 1 PM and proceeds will support the renovation and expansion of our Lumen Lane Memory Care Center. We will have raffle items and other ways to donate beginning October 7th. Stay tuned and please prayerfully consider how you can support us in this important endeavor.

As always, thank you for entrusting your loved one’s care with us, for praying with us and supporting our efforts on this journey. It takes a village!

With love & gratitude,
Breanne Cavileer, LNHA, CDP
Executive Director

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July 15, 2020- Salon & Dining Hall Update

Dear Friends & Family of Light of Hearts Villa,

For many reasons, I am very happy to write to you this month! The first reason is that we still do not have any cases of COVID-19 and spirits have been lifted among our residents ever since we began our new visitation policy a month ago. Thank you for your support and understanding as we continue to take massive precautions to keep our community safe. As the City of Bedford has now been announced as a COVID-19 “hotspot,” we are even more confident in our decision to continue visitation under its current method.

The second reason I am excited, is that we are officially allowed to re-open the salon on July 20, 2020! This is a fantastic update for our residents’ mental health and overall happiness. They have been asking for this for a while and we are excited that the Ohio Department of Health (ODH) is lifting this particular restriction. We have written a formal policy on how to safely and effectively make this happen. We are following all of ODH’s guidelines on the re-opening of the salon which can be found here >

As our residents’ well-being is our main priority, we have been working hard to create enjoyable life enrichment activities, live stream our chapel services, encourage them to participate in our walking club and have even added more shade and socially distant relaxation areas on our beautiful patio.

Additionally, we know the social aspect of dining together is something our residents are missing. We have started to prepare our dining hall to re-open for meals in a safe manner. The recent guidelines from ODH have included that this is something that assisted living facilities can begin to do as well as increasing the size of group activities. We are continuing to be cautious but are eager to make these small changes for our residents. We will have more updates for you in the weeks to come.

Thank you for being on this unprecedented journey with us. Please to continue to pray for the safety and health of our residents and staff members and as always, thank you for entrusting your loved one’s care with us.

Sincerely,
Breanne Cavileer, LNHA, CDP
Executive Director

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June 9, 2020 - Updated Visitation Policy

Dear Family Member/Friend,

Light of Hearts Villa is now allowing face-to-face family/friend visitation. As an Assisted Living Facility we must ensure the safety of our residents and their families. Proper preparation and sanitation procedures as directed by the Ohio Department of Health (ODH) and the Centers for Disease Control and Prevention (CDC) will be followed by all Light of Hearts Villa staff and visitors.

Due to the Lumen Lane addition project and for added privacy, visits will be held as follows: The resident will remain inside the building in front of a glass door with headphones and a community cell phone to use. Residents may bring their own cell phone if preferred. The family members will be located outside under a covered area. The phone number to the community phone will be posted in the visitation area.

Family members and friends must schedule visits in advance by contacting the receptionist at 440-232-1991. Visits will take place daily from 9am-7pm excluding meal times. All visits are limited to thirty minutes once a day. The following guidelines must be followed by all visitors:

• Follow signs on the orange cones for parking closest to the visitation area (near the Administration wing of the building).
• Sanitize your hands before you enter the visitation area.
• You must provide your own mask (wearing a mask is optional based on your comfort level) except for visiting at a residents open window where it is mandatory.
• While in the visitation area, try not to touch your face.
• Please do not open the door
• If you feel sick prior to having your family/friend visit, understand the importance of rescheduling your visitation time. COVID-19, or coronavirus disease 2019, is respiratory disease. Symptoms, which generally appear two to 14 days after exposure, include cough or shortness of breath/difficulty breathing. These symptoms range from mild to severe; however, some people with COVID-19 have no symptoms which is why it so important to wear a mask while visitation is taking place. It’s important to fully respond to all the screening questions you are asked in terms of symptoms or contact with individuals either with active COVID-19 or who have been exposed to COVID-19.

COVID-19 is believed to spread mainly from person-to-person, between people who are in close contact (within about 6 feet) with one another and through respiratory droplets produced when an infected person coughs or sneezes. It also may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or eyes. Older adults may show very different signs and symptoms, such as lethargy, disorientation and general fatigue. Older adults, people with chronic health conditions, and people with compromised immune systems are more likely to become more severely ill which is why all recommendations should be followed during visitation with your loved one.

This time has been difficult for everyone involved. You, as family members/friends have done an amazing job helping our community keep your loved one safe. We understand and appreciate your role in this as well. We ask that you continue to work with us as we move into this new and exciting phase of visitation. We want to remind you that in some cases your loved one may not respond as you expected when you are first visiting. It may take a little time for them to “get used to you again." Being positive, reassuring and loving should be the order of the day.

We look forward to the beginning stage of this reopening for both you and your loved one. We are here to assist in any way possible during this transition and appreciate your efforts to continue to keep your loved one safe and healthy.

Sincerely,
Breanne Cavileer, LNHA, CDP
Executive Director

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April 30, 2020 - Family and Friends Update

Dear Family and Friends,

Thank you for your continued patience as the situation with the coronavirus continues to evolve. As you know, the safety and security of our residents and staff is our TOP priority.

I know there has been significant discussion in the local and national media about the impacts of this virus on nursing and assisted living homes and we will continue to be very transparent about our status at Light of Hearts Villa. I am pleased to report that currently we have no confirmed cases of COVID-19, neither with residents or team members. We believe this is due to the decisive and early action we took as soon as this crisis started to unfold, including shutting our doors to visitors early on and initiating screening of all employees even before it was mandated by the Ohio Department of Health (ODH).

We hope all of this demonstrates our commitment to doing everything we possibly can to keep your loved one safe and healthy. We are continuing to be diligent in following protocols from the ODH and have thorough steps in place to ensure the safety and security of our residents and team members in the event that we do get a case of the virus. Part of this emergency response plan is to inform you of any confirmed case within 24 hours via email. If you are unsure if we have an updated email on file for you, please contact us at (440) 232-1991 or info@lightofheartsvilla.org.

I know everyone is excited to return to some sort of normalcy. However, at this time Light of Hearts Villa’s safety procedures will remain the same for the unforeseen future until we are provided with further information. We know it has been difficult not being able to visit loved ones, but we continue to do our best to keep everyone in touch virtually, and to do everything we can to maintain a normal routine for our residents.

Please know that we see you as part of our team—we are in this together. Now more than ever, we need your continued prayers and support to keep residents healthy. If you have any questions, please reach out to us at any time at (440) 232-1991 or info@lightofheartsvilla.org.

Warm Regards,
Breanne Cavileer, LNHA, CDP
Executive Director

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April 22, 2020 - Update for Partners and Supporters

Light of Hearts Villa staff members are still continuing to take the COVID-19 pandemic very seriously and the health and well-being of our residents and team members remain our absolute top priority. We are fortunate to announce that we still do not have any active cases of COVID-19, neither with our residents or team members.

We understand that these are uncertain and concerning times for you. Please know that we see you as part of our team—we are in this together. Now more than ever, we need your continued prayers and support to keep residents healthy.

If you are interested in supporting the dedicated, hard-working individuals who are caring for our residents each day, we welcome you to donate and make your gift "In Honor of Light of Hearts Villa Staff." Everyone from our nurses, aids, wellness team, kitchen and sanitation staff members will be delighted to know they are appreciated during these difficult times.

We humbly ask you to give what you can during this difficult time to help. Any amount you can give will ensure that Light of Hearts Villa continues to provide the vital services to our community.

URGENT NEEDS

We appreciate those who have reached out wanting to lend a hand during this time! Your support is needed to keep our residents and staff safe and healthy. We are currently in need of:

  • Operating funds to cover the additional costs of food services, costs of paying overtime as a result of a reduced workforce, and paying increased supply costs for additional disinfecting and medical supply products
  • Fabric masks
  • Hand Sanitizer (must contain alcohol)
  • Disinfectant Wipes (Clorox Disinfecting Wipes or comparable brand/maker containing 60% alcohol)

If you would like to donate items such as hand sanitizer, fabric masks or disinfecting wipes, please contact Development Manager Amy Huntley at amy.huntley@lightofheartsvilla.org or (440) 232-1991 ext. 524. Lend your support during this difficult time >

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March 17, 2020 - Dining Hall Update

Dear Light of Hearts Villa Community,

I am writing to provide an update in our efforts to help contain the spread of corona virus and to comply with State and Federal directives.

First and foremost, I am happy to report that we have not experienced the corona virus at any level – neither residents, employees nor their family & friends. We give thanks to God for keeping us free from this pandemic! Continue to pray for deliverance from illness and for the continued good health of all of our Light of Hearts Villa community.

For our part, we are taking extensive measures to ensure the health and safety of all. Each person entering the facility - whether employee, resident, physician and all others essential for our operation – must submit to a wellness check to ensure that they are in good health. Staff have been trained on cleanliness and hygiene procedures, and a heightened sense of awareness regarding disease control permeates throughout the facility. You can have confidence that our residents are in good hands!

Over the weekend, the Centers for Medicare & Medicaid Services (CMS) issued new directives for all licensed facilities across the country regarding congregate meals and activities. Their guidance, which coincides with that of the Centers for Disease Control (CDC), recommends “social distancing” to avoid the transmission of the corona virus from person to person.

The surest way to enact this recommendation is to encourage residents to be served meals in their own rooms. Therefore, meal service in the dining rooms, as well as resident group activities, have been modified to ensure that residents maintain approximately six feet between themselves and others. In this way, the needs and the dignity of residents will be maintained while, at the same time, we will be keeping them safe from the spread of the corona virus.

Undoubtedly, recommendations from CMS and the CDC will continue to challenge us as the corona virus situation evolves. We, at Light of Hearts Villa and the Sisters of Charity Health System, firmly believe that responsible management calls us to proceed with an abundance of caution. The health and well-being of our residents must remain our primary focus, and so we are committed to complying with directives from our State and Federal agencies.

We thank our residents, and we thank you, for your cooperation and understanding during this unprecedented time of public health crisis. Together, we will keep our residents safe and healthy while continuing to meet their social needs.

Sincerely,
Breanne Cavileer, LNHA, CDP
Executive Director

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March 12, 2020 - COVID-19 Statement

Dear Light of Hearts Villa Community,

We, at Light of Hearts Villa, acknowledge that there are many questions and concerns regarding the COVID-19 virus. According to the Center for Disease Control (CDC), seniors are at the greatest risk of illness and/or death from the COVID-19 virus. I am writing to communicate important information that is essential for the well-being of our residents. Whether you are a family member, friend, volunteer, or congregation member, we know that you share our concern for the health and safety of our residents. For this reason, we know that you will understand and appreciate the extraordinary circumstances brought about by the emergence of the virus.

On March 11th, the Director of the Ohio Department of Health, Dr. Amy Acton, at the direction of Governor DeWine, issued a binding directive to all nursing homes in the State of Ohio restricting all non-essential persons from visiting. Specifically, the order compels us to “restrict access to all homes only to those personnel who are absolutely necessary for the operation of the homes." For this reason, it is incumbent on us to suspend all outside visitors – including delivery persons, volunteers and those attending daily Mass. I realize the burden this places on family members and loved ones, and I share your disappointment and concern. Your understanding that the health and well-being of our residents is our highest priority makes you an important and essential partner in their care. Everyone is encouraged to find alternative means of “visiting," such as telephone calls, Facetime, Skype or e-mail. While these precautions may seem extensive, they are in the best interest of our residents, and I am grateful for your understanding and cooperation.

At the time Dr. Acton’s order was enacted, no end date was given. The presumption is that the visiting restrictions will remain in place for several weeks – perhaps longer. Please refer to our website for status updates, as we intend to post the most up-to-date information as it emerges.

Again, thank you for your understanding and cooperation during this unprecedented circumstance. Please know that we share the same goal: the well-being of our residents. Working together, we will weather this storm and emerge better for embracing these necessary sacrifices.

Sincerely,
Breanne Cavileer, LNHA, CDP
Executive Director

For God hath not given us the spirit of fear; but of power, and of love, and of a sound mind. 2 Timothy 1:7

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Prayer

Loving and Provident God, you are the one who grants us the days of our lives and fills them with your loving care. We praise you for the many years and countless blessings that you have given. Strengthen us with the reminder that our days are in your hands and our purpose in this life comes from you. Fill our minds and hearts with thankful thoughts, pleasant memories and quiet contentment. Your grace alone is enough for us. Amen.